By Ian C Barker
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If this affects your health, ultimately it is your responsibility to advise your senior managers that the volume of work cannot be undertaken with the available resources. You cannot blame them for putting you under pressure if you haven’t advised them of a lack of resources. You owe it to yourself to avoid getting to the point where you simply cannot cope with any more work. To deal with under-resourcing effectively you need to undertake a risk assessment of your current functions, identifying which of these are critical and which less so, but still need to be managed.
Once safety needs are satisfied, the need for belonging and love emerges, including the need to belong to a group and to feel accepted. • Esteem needs. These include both self-esteem and the esteem of others. Self-esteem includes the feeling that one is worthwhile. The focus is not on just surviving, but on doing well and improving oneself. • Self-actualization needs. These are the needs associated with realising one’s full potential; the person focuses on developing his or her talents and abilities to their fullest extent.
When you are rigid in your approach, you will promote the same response back from your staff. The chat Remember you are never off-duty and sometimes it pays dividends to just have chance chats with your staff. This will break down formal relationships and engenders trust from your staff (even if this is unfounded). You must be seen to be human. Try not to get over-friendly with individuals as this can be misconstrued as favouritism by other members of staff; you can’t please everyone! Suggestion boxes Suggestion boxes are a very useful method for capturing the things that you would sometimes miss, such If you say you are going to do as staff unrest or internal conflicts.
A practical introduction to facilities management by Ian C Barker